Guides and worksheets
HR strategy
Connect HR priorities to institutional outcomes and assign an owner to each initiative.
Read the guide →HR strategy and operationsWorkforce planning
Compare workload with available capacity before proposing changes in headcount.
Read the guide →HR strategy and operationsJob design
Define outcomes, responsibilities and decision boundaries before specifying candidate requirements.
Read the guide →HR strategy and operationsHR service delivery
Document the service trigger, delivery owner and completion criteria.
Read the guide →HR strategy and operationsHR measures
Record the measure definition, source, denominator and reporting period before comparing results.
Read the guide →HR strategy and operationsTalent and succession
Identify critical roles and development options through documented human review.
Read the guide →Labour frameworks and governanceRequirements register
Record the official reference, scope and review owner before approving a procedure.
Read the guide →Labour frameworks and governanceProcedure governance
Identify the process owner, reviewer, approver, exceptions and change history.
Read the guide →Labour frameworks and governanceEmployment relations and grievances
Clarify intake, confidentiality, responsibility and review arrangements without presuming a legal outcome.
Read the guide →Labour frameworks and governanceIntegrity and conflicts of interest
Record the disclosure, reviewer, treatment of the conflict and follow-up.
Read the guide →Leadership and organisational developmentOrganisational development
Start with a specific performance problem and test how the intervention affects work.
Read the guide →Leadership and organisational developmentLeading change
Identify affected groups, their concerns and the support required to adopt the new way of working.
Read the guide →Leadership and organisational developmentLeadership development
Translate leadership needs into observable behaviour that can be reviewed.
Read the guide →Leadership and organisational developmentOrganisational culture
Compare actual behaviour with stated values using reviewable evidence.
Read the guide →Leadership and organisational developmentPerformance management
Agree outcomes, support and review arrangements before assessing performance.
Read the guide →Leadership and organisational developmentTeams and collaboration
Clarify work dependencies and handover responsibilities between teams.
Read the guide →Future of work and technologyDigital work design
Analyse workflow and actual needs before selecting technology.
Read the guide →Future of work and technologyAI use governance
Define the purpose, data, review owner and permitted use of the output.
Read the guide →Future of work and technologyFlexible and hybrid work
Define service, communication and coverage requirements before choosing a working arrangement.
Read the guide →Future of work and technologyFuture skills
Link skills expectations to an observable change in work tasks and state the limits of the forecast.
Read the guide →Recruitment and career pathwaysDefining recruitment needs
Document the vacancy rationale, tasks, alternatives and approval before opening a requisition.
Read the guide →Recruitment and career pathwaysSelection and interviews
Use job-related criteria consistently and retain human responsibility for decisions.
Read the guide →Recruitment and career pathwaysOnboarding and integration
Define what a new colleague needs to start work with clear responsibilities and support.
Read the guide →Recruitment and career pathwaysCareer development
Translate a development goal into required experience, a learning action and a review date.
Read the guide →Arab labour marketsReading labour market indicators
Check an indicator’s definition, coverage and reference date before interpreting the number.
Read the guide →Arab labour marketsCountry profiles
Collect sources, periods and definitions for each country before comparing profiles.
Read the guide →Arab labour marketsOccupational analysis
Distinguish an occupational title from its tasks and required skills.
Read the guide →Arab labour marketsSkills demand
Distinguish a job advertisement from an indicator representing the wider labour market.
Read the guide →Arab labour marketsGaps and career transitions
Identify the gap, its evidence and transition options without assuming training alone is sufficient.
Read the guide →Arab labour marketsSector comparisons
Use the same period, definition and measurement unit, or disclose the difference.
Read the guide →Work environment and working lifeEmployee experience
Identify the journey stage, evidence source and effect on work.
Read the guide →Work environment and working lifeWellbeing and organisational support
Review working conditions, role clarity and support channels without diagnosing individuals.
Read the guide →Work environment and working lifeInclusion and participation
Examine barriers to information, services and participation before proposing improvements.
Read the guide →Work environment and working lifeReward and recognition
Document the purpose, criteria, eligibility and review process for recognition.
Read the guide →Skills and lifelong learningIdentifying skills
Link each skill to a task, evidence of performance and a required level.
Read the guide →Skills and lifelong learningAssessing skills gaps
Compare available evidence with the required level and record what remains unverified.
Read the guide →Skills and lifelong learningIndividual development plans
Specify a learning action, workplace application, support owner and review date.
Read the guide →Skills and lifelong learningLearning design
Design activities that demonstrate an observable learning outcome.
Read the guide →Skills and lifelong learningEvaluating learning impact
Distinguish participant satisfaction, learning, application and work outcomes.
Read the guide →Knowledge libraryOrganising knowledge
Classify material by purpose, audience, source type and review date.
Read the guide →Knowledge libraryGuides and templates
Specify when a template should be used, its inputs and its outputs.
Read the guide →Knowledge libraryAdministrative glossary
Review a term in context rather than assuming matching titles have identical meanings.
Read the guide →Knowledge librarySource review
Check the publisher, original source, reference period and reuse conditions.
Read the guide →Data and observatory methodsData quality
Document the source, completeness, consistency and effects of missing values.
Read the guide →Data and observatory methodsComparison methods
Define the comparison question, comparability conditions and limits of interpretation.
Read the guide →Data and observatory methodsPublishing and correcting data
Publish a version, review date and a way to report errors.
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