Customer Service
The specialty listed in the published plan, connecting its sector to individual programmes.
Programmes and workshops
The dates below were listed in the source when reviewed. Confirm delivery status and availability with the training administration.
Ongoing and Upcoming Programs
This month's programs are shown as cards, with the remaining months in a table ordered from the nearest date to the furthest.
There are no ongoing or upcoming programs in the current results. You can open the archive below.
October 2026 · This Month's Programs
- 25 October 2026to 29 October 2026Within the published dates — confirm availability
Customer Service for Hospitality and Tourism
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 25 October 2026to 29 October 2026Within the published dates — confirm availability
Customer Service for the Real Estate Sector
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
November 2026
- 1 November 2026to 5 November 2026Upcoming date — availability confirmed by the administration
Customer Service for Sales and Marketing
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 1 November 2026to 5 November 2026Upcoming date — availability confirmed by the administration
Customer Service for Small and Medium-Sized Enterprises
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 8 November 2026to 12 November 2026Upcoming date — availability confirmed by the administration
Customer Service for Technology and Software Products
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 8 November 2026to 12 November 2026Upcoming date — availability confirmed by the administration
Customer Service Using Advanced CRM Methodology
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 15 November 2026to 19 November 2026Upcoming date — availability confirmed by the administration
The Journey of Building Customer Trust
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 15 November 2026to 19 November 2026Upcoming date — availability confirmed by the administration
Writing Professional Customer Responses
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 22 November 2026to 26 November 2026Upcoming date — availability confirmed by the administration
The Future of Customer Service in the Age of Artificial Intelligence
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 22 November 2026to 26 November 2026Upcoming date — availability confirmed by the administration
Modern Service Quality Standards and Evaluation
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 29 November 2026to 3 December 2026Upcoming date — availability confirmed by the administration
Active Listening Skills in Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 29 November 2026to 3 December 2026Upcoming date — availability confirmed by the administration
Persuasion and Influence Skills in Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
December 2026
- 6 December 2026to 10 December 2026Upcoming date — availability confirmed by the administration
Skills for Serving Customers through Digital Channels
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 6 December 2026to 10 December 2026Upcoming date — availability confirmed by the administration
Professional Communication Skills for Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 13 December 2026to 17 December 2026Upcoming date — availability confirmed by the administration
Voice and Tone Skills for Telephone Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 13 December 2026to 17 December 2026Upcoming date — availability confirmed by the administration
Skills for Building Long-Term Customer Relationships
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 20 December 2026to 24 December 2026Upcoming date — availability confirmed by the administration
Problem-Solving Skills for Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 20 December 2026to 24 December 2026Upcoming date — availability confirmed by the administration
Customer Service Skills Through WhatsApp and Messaging Applications
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 27 December 2026to 31 December 2026Upcoming date — availability confirmed by the administration
The Japanese Customer Service Model: Omotenashi
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 27 December 2026to 31 December 2026Upcoming date — availability confirmed by the administration
Customer Satisfaction Measurement Model (CSAT & NPS)
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
Following Months
Program Archive 68
Past dates, ordered chronologically and retained for reference.
January 2026
- 4 January 2026to 8 January 2026Past date — archived
Mastering Customer Service Using Predictive Intelligence Systems
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 4 January 2026to 8 January 2026Past date — archived
Using Chatbots in Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 11 January 2026to 15 January 2026Past date — archived
Using Smart Robots in Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 11 January 2026to 15 January 2026Past date — archived
Personalization Strategies in Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 18 January 2026to 22 January 2026Past date — archived
Strategies for Handling High Customer Volumes
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 18 January 2026to 22 January 2026Past date — archived
Strategies for Addressing Cultural Diversity in Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 25 January 2026to 29 January 2026Past date — archived
Strategies for Responding Faster to Customer Requests
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 25 January 2026to 29 January 2026Past date — archived
Strategies for Developing the Entire Customer Experience (CX Strategy)
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
February 2026
- 1 February 2026to 5 February 2026Past date — archived
Strategies for Achieving Customer Satisfaction and Increasing Loyalty
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 1 February 2026to 5 February 2026Past date — archived
Innovation in Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 8 February 2026to 12 February 2026Past date — archived
Professional Training for Frontline Staff
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 8 February 2026to 12 February 2026Past date — archived
Handling Fraud and Complex Complaints
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
March 2026
- 29 March 2026to 2 April 2026Past date — archived
Serving VIP Customers
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 29 March 2026to 2 April 2026Past date — archived
Handling Online Customer Reviews
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
April 2026
- 5 April 2026to 9 April 2026Past date — archived
Assertiveness and Flexibility in Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 5 April 2026to 9 April 2026Past date — archived
Proactive Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 12 April 2026to 16 April 2026Past date — archived
Managing Complaints and Turning Them into Opportunities for Success
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 12 April 2026to 16 April 2026Past date — archived
Leadership in Customer Service Centers
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 19 April 2026to 23 April 2026Past date — archived
Customer Relationship Management and CRM Integration
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 19 April 2026to 23 April 2026Past date — archived
Anger Management and Handling Difficult Customers
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 26 April 2026to 30 April 2026Past date — archived
Conflict Management in Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 26 April 2026to 30 April 2026Past date — archived
Managing Omnichannel Customer Experiences
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
May 2026
- 3 May 2026to 7 May 2026Past date — archived
Advanced Customer Experience (CX) Management
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 3 May 2026to 7 May 2026Past date — archived
Managing Call Quality
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 10 May 2026to 14 May 2026Past date — archived
Managing High-Performing Customer Service Teams
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 10 May 2026to 14 May 2026Past date — archived
Modern Contact Center Management: Contact Center 4.0
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 17 May 2026to 21 May 2026Past date — archived
Fundamentals of Empathy in Customer Interactions
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 17 May 2026to 21 May 2026Past date — archived
Creating an Outstanding First Impression with Customers
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
June 2026
- 7 June 2026to 11 June 2026Past date — archived
Building a Customer Service Culture within the Organization
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 7 June 2026to 11 June 2026Past date — archived
Developing Skills for Trust and Respect in Interpersonal Interactions
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 14 June 2026to 18 June 2026Past date — archived
Building Customer Loyalty: Customer Loyalty Strategies
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 14 June 2026to 18 June 2026Past date — archived
Improving Customer Service Operational Performance
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 21 June 2026to 25 June 2026Past date — archived
Improving Customer Experience Using Digital Analytics
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 21 June 2026to 25 June 2026Past date — archived
Customer Service Process Optimization
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 28 June 2026to 2 July 2026Past date — archived
Analyzing the Customer Journey and Improving Touchpoints
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 28 June 2026to 2 July 2026Past date — archived
Analyzing Customer Behavior to Improve Service Quality
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
July 2026
- 5 July 2026to 9 July 2026Past date — archived
Analyzing Customer Complaints and Identifying Improvement Indicators
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 5 July 2026to 9 July 2026Past date — archived
Turning an Angry Customer into a Loyal Customer
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 12 July 2026to 16 July 2026Past date — archived
Designing the Digital Customer Journey: Customer Journey Mapping
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 12 July 2026to 16 July 2026Past date — archived
Developing Training Programs for Customer Service Teams
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 19 July 2026to 23 July 2026Past date — archived
Customer Service Excellence Using Artificial Intelligence
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 19 July 2026to 23 July 2026Past date — archived
Comprehensive Customer Service: The Full-Service Experience
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 26 July 2026to 30 July 2026Past date — archived
Data-Driven Customer Service
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 26 July 2026to 30 July 2026Past date — archived
Customer Service Based on Emotional Intelligence
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
August 2026
- 2 August 2026to 6 August 2026Past date — archived
Customer Service Based on Global Standards
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 2 August 2026to 6 August 2026Past date — archived
Advanced Customer Service in E-Commerce
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 9 August 2026to 13 August 2026Past date — archived
Advanced Customer Service for Restaurants and Cafés
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 9 August 2026to 13 August 2026Past date — archived
Customer Service Using Robotic Process Automation (RPA)
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 16 August 2026to 20 August 2026Past date — archived
Customer Service Using Generative Artificial Intelligence
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 16 August 2026to 20 August 2026Past date — archived
Customer Service Using Gamification Techniques
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 23 August 2026to 27 August 2026Past date — archived
Professional Customer Service by Email
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 23 August 2026to 27 August 2026Past date — archived
Customer Service Through Live Chat
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 30 August 2026to 3 September 2026Past date — archived
Customer Service through Social Media
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 30 August 2026to 3 September 2026Past date — archived
Customer Service Through Video and Visual Communication
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
September 2026
- 6 September 2026to 10 September 2026Past date — archived
Customer Service through Digital Government Platforms
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 6 September 2026to 10 September 2026Past date — archived
Virtual Reality Customer Service (VR Customer Service)
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 13 September 2026to 17 September 2026Past date — archived
Customer Service in the Digital Age
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 13 September 2026to 17 September 2026Past date — archived
Customer Service in Virtual Work Environments
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 20 September 2026to 24 September 2026Past date — archived
Customer Service in Co-Working Spaces
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 20 September 2026to 24 September 2026Past date — archived
Customer Service in a Hybrid Workplace
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 27 September 2026to 1 October 2026Past date — archived
Customer Service in a High-Pressure Environment
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 27 September 2026to 1 October 2026Past date — archived
Customer Service in the Logistics Services Sector
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
October 2026
- 4 October 2026to 8 October 2026Past date — archived
Customer Service in Aviation and Airports
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 4 October 2026to 8 October 2026Past date — archived
Customer Service in Government Service Centers
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 11 October 2026to 15 October 2026Past date — archived
Customer Service for Banking and Finance
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 11 October 2026to 15 October 2026Past date — archived
Customer Service for the Insurance Sector
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 18 October 2026to 22 October 2026Past date — archived
Customer Service for Modern Retail
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.
- 18 October 2026to 22 October 2026Past date — archived
Customer Service for the Healthcare Sector
Marketing and Sales / Customer Service · Cairo
Published fee: 600 USD · The administration confirms inclusions and participation arrangements.