Introduction
The programme “Cloud Transformation for Public and Private Organizations” develops professional practice in Information Systems. It connects the subject with workplace challenges by examining existing evidence and practices and choosing methods appropriate to the organization and its available resources.
The learning progresses from cloud computing, integration, and service continuity to information protection and incident response, with practical work on information systems analysis, integration, and service management, public service development and policy outcomes, data analysis and decision support. Participants prepare outputs to support workplace application and review the quality and results of implementation.
Learning objectives
- Compare cloud service alternatives and a migration, operations, and data protection plan in an application related to “Cloud Transformation for Public and Private Organizations”.
- Analyze information system requirements and design acceptance, integration, and operational criteria.
- Analyze a public service and connect its improvement to beneficiary needs and accountability.
- Turn available data into documented analysis that supports a specific professional decision.
- Assess information risks and select suitable preventive controls and a response plan.
Learning areas
1. Cloud Computing, Integration, and Service Continuity
- Inventory applications, data, interdependencies, and availability needs, identifying what is suitable for migration and what requires prior remediation.
- Compare service and hosting models and the division of security and operational responsibilities, identifying contractual obligations and applicable data location requirements.
- Estimate costs according to usage, storage, transfer, and support, and test the estimate's sensitivity to changing load and data growth.
- Design an access, backup, monitoring, and integration plan, and set thresholds and measurements to verify performance and continuity.
- Prepare a pilot migration with acceptance criteria, a rollback plan, and a recovery test, documenting responsibilities and service quality monitoring indicators. The application examines a case related to “Cloud Transformation for Public and Private Organizations”.
2. Information Systems Analysis, Integration, and Service Management
- Analyze system users, processes, and the decisions it supports, translating needs into clear functional and nonfunctional requirements.
- Model data flows, entities, relationships, and interfaces, identifying each data item's source and the party responsible for its quality and updating.
- Compare build, buy, integration, and hosting alternatives according to constraints, security, total cost, and available support capabilities.
- Design test cases covering performance, permissions, usability, and integration, and connect each test to a testable acceptance criterion.
- Prepare a transition, operations, support, change management, and backup plan, defining indicators for service availability, fault resolution, and improvement review.
3. Public Service Development and Policy Outcomes
- Define the public value targeted by the service and its beneficiary groups, and review jurisdictional boundaries and responsibilities across agencies.
- Analyze the beneficiary journey, requirements, time, and access channels, and identify barriers affecting equity and ease of use.
- Collect the evidence needed to design service improvement options, distinguishing changes that require a procedural adjustment from those requiring a regulatory decision.
- Define indicators for outcomes, quality, efficiency, and beneficiary satisfaction, and mechanisms for receiving complaints and reviewing responses.
- Prepare a service initiative covering agency roles, resources, data controls, and a plan for piloting and monitoring achieved results.
4. Data Analysis and Decision Support
- Frame an analytical question linked to a specific decision, and define the unit of measurement, time period, and data needed to answer it.
- Check data quality for completeness, accuracy, consistency, and duplication, and document cleaning steps and limitations on reliance.
- Select appropriate comparisons, indicators, and charts, and distinguish statistical correlation from causal explanations of results.
- Interpret results in the work context, test assumptions and unusual values, and present alternatives and their associated uncertainty.
- Prepare an analytical report containing the finding, recommendation, data source and date, review owner, and next follow-up step.
5. Information Protection and Incident Response
- Inventory assets, data, accounts, services, and their interdependencies, classifying sensitivity, criticality, and accountable owners.
- Analyze threats, vulnerabilities, and potential misuse, and identify necessary controls according to risks, resources, and applicable law.
- Review identity and access management, updates, backups, and logs, and identify evidence for verifying control effectiveness.
- Build a process for incident detection, classification, containment, escalation, and evidence preservation, specifying authorized internal and external communication.
- Conduct an exercise using authorized training data and an authorized training environment, and evaluate response and recovery times, lessons learned, and a gap remediation plan.
Practical outputs
- A cloud service selection matrix, migration plan, and recovery test.
- A requirements document, data flow map, and testing and acceptance plan.
- A public service profile, stakeholder map, and improvement plan.
- A dashboard and decision memo explaining the data, assumptions, and alternatives.
- An information asset and risk register, response plan, and recovery test.
Who should attend
- Practitioners, specialists and supervisors whose work relates to the programme subject.
- Managers and teams working in information systems, according to their practical responsibilities.
- Professionals responsible for applying the outputs of “Cloud Transformation for Public and Private Organizations” within their organizations.
Prerequisites
- Working familiarity with the programme field and the ability to discuss a professional case or challenge.
- Confirm the suitability of your experience and any specialist prerequisites with the Union before participation.
Conclusion
The programme “Cloud Transformation for Public and Private Organizations” brings together concepts, case review and a practical application. Participants prepare steps that can be adapted to their responsibilities and organizational resources, with an indicator to follow application and review results after returning to work.
Participation arrangements and any special requests are specified in the confirmation issued by the Union.