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Programme information

Information Systems

Digital Supply Chain Management (SCM) Systems

This English page provides programme information and an outline. Confirm the final approved content and participation arrangements with the Union before participation. Fee inclusions are listed below.

Upcoming published date — confirm availability Confirm the delivery language and arrangements with the Union.

Information to help you decide

Published dates
2026-11-01 - 2026-11-05
Location
Cairo — Arab Union for Human Resources Development headquarters
Published fee
600 USD
Published duration
One week
Delivery language
Arabic — English delivery is available by agreement
Attendance mode
In person
Training hours
25 training hours

Submitting this request does not confirm a seat or booking; the Union reviews availability, dates and arrangements.

What programme fees include

  • Training
  • Training materials
  • Certificate
  • Break between sessions
  • Lunch
  • Airport pickup and drop-off

The published fee is the total amount payable by the participant. No additional fees are charged.

Request an invoice or an official quotation — Include the programme name or reference in your request.

Certificate of completion

Participants receive a certificate of completion for the programme, workshop or training course, issued by the Arab Union for Human Resources Development.

English programme information is available below; confirm the delivery language with the Union. Upcoming published date — confirm availability Confirm availability before making arrangements.

Introduction

The programme “Digital Supply Chain Management (SCM) Systems” develops professional practice in Information Systems. It connects the subject with workplace challenges by examining existing evidence and practices and choosing methods appropriate to the organization and its available resources.

The learning progresses from supply chain and logistics planning to information protection and incident response, with practical work on designing digital transformation and developing services, information systems analysis, integration, and service management, data analysis and decision support. Participants prepare outputs to support workplace application and review the quality and results of implementation.

Learning objectives

  1. Analyze supply flows and design alternatives that reduce disruption and improve order fulfillment in an application related to “Digital Supply Chain Management (SCM) Systems”.
  2. Assess digitization opportunities and define implementation requirements that improve a service or process.
  3. Analyze information system requirements and design acceptance, integration, and operational criteria.
  4. Turn available data into documented analysis that supports a specific professional decision.
  5. Assess information risks and select suitable preventive controls and a response plan.

Learning areas

1. Supply Chain and Logistics Planning

  1. Map material, information, and financial flows from supplier to beneficiary, identifying dependencies, bottlenecks, and delays.
  2. Compare demand forecasts with available capacity and supply dates, and build a coordination plan across purchasing, inventory, production, and distribution.
  3. Evaluate transportation, storage, and sourcing alternatives in terms of cost, duration, reliability, and relevant contractual terms.
  4. Test a supplier or transport route disruption scenario, and define alternatives, minimum levels of critical materials, and the escalation path.
  5. Build indicators for on-time delivery, cost, losses, and service levels, and use them to review the performance of supply chain participants. The application examines a case related to “Digital Supply Chain Management (SCM) Systems”.

2. Designing Digital Transformation and Developing Services

  1. Distinguish information digitization, step automation, and business model transformation, and identify the problem targeted by the digital intervention.
  2. Map the beneficiary journey, touchpoints, and repeated data requests, and identify opportunities for simplification before selecting technology.
  3. Analyze readiness across procedures, skills, data, and technical infrastructure, and document gaps and dependencies on existing systems.
  4. Specify solution, integration, access permission, usability, and accessibility requirements, and establish testable acceptance criteria.
  5. Design a limited-scope pilot with indicators for time, quality, and use, and define conditions for continuing, adjusting, or stopping.

3. Information Systems Analysis, Integration, and Service Management

  1. Analyze system users, processes, and the decisions it supports, translating needs into clear functional and nonfunctional requirements.
  2. Model data flows, entities, relationships, and interfaces, identifying each data item's source and the party responsible for its quality and updating.
  3. Compare build, buy, integration, and hosting alternatives according to constraints, security, total cost, and available support capabilities.
  4. Design test cases covering performance, permissions, usability, and integration, and connect each test to a testable acceptance criterion.
  5. Prepare a transition, operations, support, change management, and backup plan, defining indicators for service availability, fault resolution, and improvement review.

4. Data Analysis and Decision Support

  1. Frame an analytical question linked to a specific decision, and define the unit of measurement, time period, and data needed to answer it.
  2. Check data quality for completeness, accuracy, consistency, and duplication, and document cleaning steps and limitations on reliance.
  3. Select appropriate comparisons, indicators, and charts, and distinguish statistical correlation from causal explanations of results.
  4. Interpret results in the work context, test assumptions and unusual values, and present alternatives and their associated uncertainty.
  5. Prepare an analytical report containing the finding, recommendation, data source and date, review owner, and next follow-up step.

5. Information Protection and Incident Response

  1. Inventory assets, data, accounts, services, and their interdependencies, classifying sensitivity, criticality, and accountable owners.
  2. Analyze threats, vulnerabilities, and potential misuse, and identify necessary controls according to risks, resources, and applicable law.
  3. Review identity and access management, updates, backups, and logs, and identify evidence for verifying control effectiveness.
  4. Build a process for incident detection, classification, containment, escalation, and evidence preservation, specifying authorized internal and external communication.
  5. Conduct an exercise using authorized training data and an authorized training environment, and evaluate response and recovery times, lessons learned, and a gap remediation plan.

Practical outputs

  1. A supply chain map, demand and supply plan, and logistics risk register.
  2. A digital transformation roadmap covering the beneficiary journey and implementation requirements.
  3. A requirements document, data flow map, and testing and acceptance plan.
  4. A dashboard and decision memo explaining the data, assumptions, and alternatives.
  5. An information asset and risk register, response plan, and recovery test.

Who should attend

  1. Practitioners, specialists and supervisors whose work relates to the programme subject.
  2. Managers and teams working in information systems, according to their practical responsibilities.
  3. Professionals responsible for applying the outputs of “Digital Supply Chain Management (SCM) Systems” within their organizations.

Prerequisites

  1. Working familiarity with the programme field and the ability to discuss a professional case or challenge.
  2. Confirm the suitability of your experience and any specialist prerequisites with the Union before participation.

Conclusion

The programme “Digital Supply Chain Management (SCM) Systems” brings together concepts, case review and a practical application. Participants prepare steps that can be adapted to their responsibilities and organizational resources, with an indicator to follow application and review results after returning to work.

Participation arrangements and any special requests are specified in the confirmation issued by the Union.

Request participationProgramme participation requestArab Union for Human Resources Development
Programme

Digital Supply Chain Management (SCM) Systems

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