Introduction
The programme “Arbitration in Disputes Relating to Digital Transactions” develops professional practice in Arbitration. It connects the subject with workplace challenges by examining existing evidence and practices and choosing methods appropriate to the organization and its available resources.
The learning progresses from arbitration, dispute resolution, and procedural management to legal analysis, research, and memorandum drafting, with practical work on claims, dispute, and evidence management, designing digital transformation and developing services, contract drafting and allocation of obligations and risks. Participants prepare outputs to support workplace application and review the quality and results of implementation.
Learning objectives
- Analyze an arbitration agreement and organize a dispute file and settlement options in an application related to “Arbitration in Disputes Relating to Digital Transactions”.
- Prepare a documented claim connecting its basis, facts, effects, and supporting documents.
- Assess digitization opportunities and define implementation requirements that improve a service or process.
- Draft contractual clauses connecting scope, acceptance, payment, and risk allocation.
- Analyze a legal issue and write a memorandum distinguishing facts, rules, and alternatives.
Learning areas
1. Arbitration, Dispute Resolution, and Procedural Management
- Read an arbitration agreement and identify its scope, parties, seat, rules, and relevant law, checking matters that require specialist advice.
- Identify the parties' claims, defenses, and disputed issues, and organize a file of facts, documents, witnesses, and required expert evidence.
- Prepare a plan of procedures, deadlines, and responsibilities, and manage the exchange of submissions, confidentiality, and conflicts of interest under applicable rules.
- Simulate a concise presentation of facts, arguments, and evidence, and assess each document's relevance to the issue to be proved or disproved.
- Compare settlement, mediation, arbitration, and post-decision follow-up options, reviewing enforcement and challenge requirements in the relevant legal system. The application examines a case related to “Arbitration in Disputes Relating to Digital Transactions”.
2. Claims, Dispute, and Evidence Management
- Analyze the event giving rise to the claim, notice requirements, jurisdiction, and deadlines by referring to the contract and applicable law.
- Prepare a chronology connecting correspondence, instructions, and execution records, distinguishing facts, estimates, and allegations.
- Identify the relationship between the event and its time or financial effects, examining alternative explanations and the data needed to establish causation.
- Draft a claim file explaining the request, its basis, supporting documents, and calculation method, and review consistency and weaknesses before submission.
- Compare negotiation, settlement, and escalation routes according to authority, cost, and time, and prepare a register of lessons and measures to prevent recurring disputes.
3. Designing Digital Transformation and Developing Services
- Distinguish information digitization, step automation, and business model transformation, and identify the problem targeted by the digital intervention.
- Map the beneficiary journey, touchpoints, and repeated data requests, and identify opportunities for simplification before selecting technology.
- Analyze readiness across procedures, skills, data, and technical infrastructure, and document gaps and dependencies on existing systems.
- Specify solution, integration, access permission, usability, and accessibility requirements, and establish testable acceptance criteria.
- Design a limited-scope pilot with indicators for time, quality, and use, and define conditions for continuing, adjusting, or stopping.
4. Contract Drafting and Allocation of Obligations and Risks
- Define the contract's purpose, parties, legal capacity, signing authority, and constituent documents, and verify the relevant law and jurisdiction.
- Draft a clear scope, deliverables, acceptance criteria, and delivery schedule, and clarify the relationship between specifications, appendices, and document precedence.
- Review price, payment, change, warranty, and liability terms, connecting obligations to verification methods and evidence that can be retained.
- Define notice, delay, suspension, termination, and dispute resolution mechanisms, checking internal consistency and ensuring clauses do not conflict.
- Prepare a matrix for managing obligations, deadlines, correspondence, and changes, and practice handling a disagreement over scope or acceptance.
5. Legal Analysis, Research, and Memorandum Drafting
- Define the legal question, facts, documents, and parties, separating established facts from accounts and untested assumptions.
- Identify the relevant legal system, jurisdiction, and sources, and verify the law currently in force, its effective date, and amendments before applying it.
- Analyze the relationship between the rule and facts and areas of interpretation and disagreement, documenting arguments and evidence supporting each alternative.
- Draft a memorandum covering the issue, facts, analysis, options, and risks in clear language that preserves precise legal terminology.
- Review the memorandum for consistency, confidentiality, and citation accuracy, and identify matters requiring specialist advice or additional documents.
Practical outputs
- A dispute procedure map, document file, and settlement options memorandum.
- A claim file, chronology, document matrix, and impact analysis.
- A digital transformation roadmap covering the beneficiary journey and implementation requirements.
- Draft contract clauses, an obligations matrix, and a contract review checklist.
- A legal research memorandum, source list, and issues requiring verification.
Who should attend
- Practitioners, specialists and supervisors whose work relates to the programme subject.
- Managers and teams working in arbitration, according to their practical responsibilities.
- Professionals responsible for applying the outputs of “Arbitration in Disputes Relating to Digital Transactions” within their organizations.
Prerequisites
- Working familiarity with the programme field and the ability to discuss a professional case or challenge.
- Confirm the suitability of your experience and any specialist prerequisites with the Union before participation.
Conclusion
The programme “Arbitration in Disputes Relating to Digital Transactions” brings together concepts, case review and a practical application. Participants prepare steps that can be adapted to their responsibilities and organizational resources, with an indicator to follow application and review results after returning to work.
Participation arrangements and any special requests are specified in the confirmation issued by the Union.