Introduction
The programme “Corporate Governance in the Banking Sector: Strategies and Tools” develops professional practice in Risk and Credit. It connects the subject with workplace challenges by examining existing evidence and practices and choosing methods appropriate to the organization and its available resources.
The learning progresses from banking service and operations management to risk assessment, controls, and response, with practical work on governance, accountability, and compliance management, strategy formulation and prioritization, credit analysis and banking risk. Participants prepare outputs to support workplace application and review the quality and results of implementation.
Learning objectives
- Analyze a banking process and connect service quality to operational risks and controls in an application related to “Corporate Governance in the Banking Sector: Strategies and Tools”.
- Define decision-making authority, accountability mechanisms, and obligation monitoring.
- Translate strategic direction into actionable objectives and initiatives.
- Prepare a credit analysis and risk scenario showing repayment capacity and controls.
- Prepare a risk register connecting causes, consequences, controls, and treatment responsibilities.
Learning areas
1. Banking Service and Operations Management
- Define the customer journey, banking product, and service delivery points, distinguishing front-office service, processing, and control.
- Analyze relationship opening, verification, documentation, and authority requirements, referring to applicable local regulatory instructions.
- Review the risks of errors, delays, fraud, and service disruption, linking them to preventive and detective controls and clear responsibilities.
- Design an operational improvement balancing service speed, customer data protection, financial control, and compliance.
- Select indicators for time, accuracy, complaints, and continuity, and prepare a scenario for addressing a failure and evaluating the responses of the parties involved. The application examines a case related to “Corporate Governance in the Banking Sector: Strategies and Tools”.
2. Governance, Accountability, and Compliance Management
- Map decision-making, oversight, and execution levels, and identify separation of roles and potential conflicts of interest.
- Review policies, committees, delegated authorities, and reporting frequency, and connect each responsibility to clear authority and limits.
- Create an obligations register specifying the source, scope, responsible party, and compliance evidence, and review applicable local requirements.
- Define disclosure, accountability, complaint handling, and misconduct reporting mechanisms, and protect information confidentiality during follow-up.
- Assess a practical governance case and prepare a gap remediation plan with review indicators and evidence of action closure.
3. Strategy Formulation and Prioritization
- Analyze the internal and external environment using available data, and distinguish opportunities from assumptions that require verification.
- Define a specific strategic problem and connect it to the organization's mission and the value sought by beneficiaries and stakeholders.
- Set measurable objectives with a baseline, target, and time horizon, and assign a clear owner to each objective.
- Prioritize initiatives according to impact, feasibility, resources, risks, and interdependencies, explaining the reasons for the trade-offs.
- Build an implementation roadmap covering phases, owners, resources, review gates, and a mechanism for adjusting priorities when circumstances change.
4. Credit Analysis and Banking Risk
- Analyze the financing purpose, repayment sources, and nature of the business, and review the financial and nonfinancial data needed to assess the customer.
- Assess cash flows, debt servicing capacity, and collateral, distinguishing the primary repayment source from supplementary protections.
- Classify relevant credit, market, liquidity, and operational risks, considering the applicable regulatory framework and internal policies.
- Test the effects of changes in revenues, prices, and maturities on repayment capacity, and define conditions and monitoring requirements addressing the identified risks.
- Prepare a documented recommendation covering limits, assumptions, information gaps, and warning indicators without turning the training case into an actual financing decision.
5. Risk Assessment, Controls, and Response
- Define the work context, objectives, and assessment boundaries, and distinguish the risk source, potential event, and effects on results.
- Gather risks from processes, data, past incidents, and interviews with responsible staff, and document causes and existing controls.
- Estimate likelihood and impact using stated criteria, and review control effectiveness to determine residual risk levels.
- Select a response proportionate to the risks, resources, and authority, and specify the owner, deadline, and early warning indicator.
- Test a scenario involving changing circumstances, update the risk register, and present material risks and required decisions to the appropriate authority.
Practical outputs
- A banking process map, control matrix, and service quality indicators.
- An authority matrix, obligations register, and escalation and review mechanism.
- A strategy map and a priority matrix for proposed initiatives.
- A credit memo, risk register, and early warning indicators.
- A risk register, control matrix, and prioritized treatment plan.
Who should attend
- Practitioners, specialists and supervisors whose work relates to the programme subject.
- Managers and teams working in risk and credit, according to their practical responsibilities.
- Professionals responsible for applying the outputs of “Corporate Governance in the Banking Sector: Strategies and Tools” within their organizations.
Prerequisites
- Working familiarity with the programme field and the ability to discuss a professional case or challenge.
- Confirm the suitability of your experience and any specialist prerequisites with the Union before participation.
Conclusion
The programme “Corporate Governance in the Banking Sector: Strategies and Tools” brings together concepts, case review and a practical application. Participants prepare steps that can be adapted to their responsibilities and organizational resources, with an indicator to follow application and review results after returning to work.
Participation arrangements and any special requests are specified in the confirmation issued by the Union.