Introduction
The programme “Developing Organizational Development Plans for Smart Growth” develops professional practice in Management and Planning. It connects the subject with workplace challenges by examining existing evidence and practices and choosing methods appropriate to the organization and its available resources.
The learning progresses from leading change and building engagement to project planning and implementation control, with practical work on designing digital transformation and developing services, strategy formulation and prioritization, procedure analysis and work simplification. Participants prepare outputs to support workplace application and review the quality and results of implementation.
Learning objectives
- Prepare a change plan that addresses the effects of transformation on people, procedures, and skills in an application related to “Developing Organizational Development Plans for Smart Growth”.
- Assess digitization opportunities and define implementation requirements that improve a service or process.
- Translate strategic direction into actionable objectives and initiatives.
- Redesign a procedure to reduce delays and rework while maintaining controls.
- Prepare a project plan connecting scope, time, resources, and risks.
Learning areas
1. Leading Change and Building Engagement
- Identify the gap between the current and target states, and analyze the effects of change on tasks, relationships, and required skills.
- Map stakeholders by influence and interest, and define the roles of sponsors, managers, and team representatives.
- Design communication messages explaining the reasons for change, its benefits, and the required steps, with channels for listening and responding to feedback.
- Diagnose the causes of resistance and match them to appropriate responses, such as clarifying roles, providing training, or redistributing workload.
- Select indicators of adoption of new behaviors and actual use, and review pilot results before expanding implementation. The application examines a case related to “Developing Organizational Development Plans for Smart Growth”.
2. Designing Digital Transformation and Developing Services
- Distinguish information digitization, step automation, and business model transformation, and identify the problem targeted by the digital intervention.
- Map the beneficiary journey, touchpoints, and repeated data requests, and identify opportunities for simplification before selecting technology.
- Analyze readiness across procedures, skills, data, and technical infrastructure, and document gaps and dependencies on existing systems.
- Specify solution, integration, access permission, usability, and accessibility requirements, and establish testable acceptance criteria.
- Design a limited-scope pilot with indicators for time, quality, and use, and define conditions for continuing, adjusting, or stopping.
3. Strategy Formulation and Prioritization
- Analyze the internal and external environment using available data, and distinguish opportunities from assumptions that require verification.
- Define a specific strategic problem and connect it to the organization's mission and the value sought by beneficiaries and stakeholders.
- Set measurable objectives with a baseline, target, and time horizon, and assign a clear owner to each objective.
- Prioritize initiatives according to impact, feasibility, resources, risks, and interdependencies, explaining the reasons for the trade-offs.
- Build an implementation roadmap covering phases, owners, resources, review gates, and a mechanism for adjusting priorities when circumstances change.
4. Procedure Analysis and Work Simplification
- Define the procedure's start, end, owner, inputs, and outputs, and collect data on processing time, waiting, and rework.
- Map the actual workflow between roles, identifying approvals, handovers, bottlenecks, and duplicate data entry.
- Analyze the value added by each step and the controls it provides, and propose combining, removing, or running steps in parallel with reasons for the choice.
- Document the improved procedure with clear authorities, forms, timelines, and standards, and review its effects on beneficiaries and delivery teams.
- Test the procedure on a limited case, measure time, errors, and output quality, and document adjustments and the rollout plan.
5. Project Planning and Implementation Control
- Define the project rationale, expected results, stakeholders, and success criteria, and document the scope of work and exclusions.
- Break deliverables into work packages and related activities, and estimate durations, resources, and activity dependencies.
- Prepare a schedule and cost baseline, identify delivery and review milestones, and clarify approval and escalation responsibilities.
- Analyze implementation risks, define responses and warning indicators, and control change requests and their effects on time and cost.
- Build a progress report covering variances, decisions, and lessons learned, and define procedures for accepting deliverables and closing the project.
Practical outputs
- A change plan covering stakeholders, communication, and capacity building.
- A digital transformation roadmap covering the beneficiary journey and implementation requirements.
- A strategy map and a priority matrix for proposed initiatives.
- An improved procedure map, service profile, and acceptance criteria for implementation.
- A project charter, implementation schedule, and change and risk tracking register.
Who should attend
- Practitioners, specialists and supervisors whose work relates to the programme subject.
- Managers and teams working in management and planning, according to their practical responsibilities.
- Professionals responsible for applying the outputs of “Developing Organizational Development Plans for Smart Growth” within their organizations.
Prerequisites
- Working familiarity with the programme field and the ability to discuss a professional case or challenge.
- Confirm the suitability of your experience and any specialist prerequisites with the Union before participation.
Conclusion
The programme “Developing Organizational Development Plans for Smart Growth” brings together concepts, case review and a practical application. Participants prepare steps that can be adapted to their responsibilities and organizational resources, with an indicator to follow application and review results after returning to work.
Participation arrangements and any special requests are specified in the confirmation issued by the Union.